Privacy Policy

At EverMom Skincare, your privacy matters as much as the care and confidence we bring to your skincare journey. This Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you agree to the practices described below.

🔐 Information We Collect

🧾 Personal Information

When you place an order or contact our support team, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing & Shipping Address
  • Payment Details (processed securely through trusted payment gateways)
  • Pregnancy/postpartum stage (optional, to personalize product recommendations)

🌐 Usage Data

Automatically collected as you browse our website:

  • Pages visited and time spent
  • Click behavior and navigation flow
  • Device type, browser, and IP address
  • Referral source (how you found our website)

🍪 Cookies & Tracking

We use cookies to:

  • Enable essential website functionality
  • Personalize your shopping experience (e.g., remembering your cart)
  • Analyze website performance and user behavior
  • Show relevant product recommendations

👉 You can manage or disable cookies through your browser settings at any time.

💡 How We Use Your Data

We use your information to:

  • Process and fulfill your EverMom Skincare orders
  • Provide order updates and shipping notifications
  • Send product usage tips and skincare guidance for moms
  • Improve our products, website, and customer service
  • (With your consent) Send special offers, new product launches, and pregnancy/postpartum skincare tips
  • Respond to your questions and support requests

🔒 Data Security

  • Your data is stored securely on encrypted servers
  • Payments are processed through PCI-compliant gateways (we never store your full credit card details)
  • We never sell your personal information to third parties
  • Data is shared only when necessary to fulfill your order or enhance your experience
  • We implement industry-standard security measures to protect against unauthorized access

🤝 Sharing with Trusted Third Parties

We may share data only when needed with:

  • Payment processors (e.g., Stripe, PayPal, Shop Pay)
  • Shipping providers (e.g., USPS, FedEx, DHL) to deliver your orders
  • Email platforms for order confirmations, shipping updates, and marketing (if subscribed)
  • Review platforms (only if you opt in to share feedback)
  • Analytics providers (e.g., Google Analytics) to improve website performance
  • Customer service tools to provide better support

All partners follow strict privacy and data protection protocols and are contractually obligated to protect your information.

🧾 Your Rights

You stay in control of your personal data. You may:

  • Access your stored personal information
  • Update or correct your account details
  • Request deletion of your data (as permitted by law)
  • Opt out of promotional emails at any time (via unsubscribe link in emails)
  • Manage cookie settings via your browser
  • Object to data processing for marketing purposes

To exercise any of these rights, contact us at: support@evermomskincare.com

Response time: We aim to respond to all privacy requests within 30 days.

📨 Communication Storage

Any emails or messages sent through our Contact Us form or to support@evermomskincare.com may be securely stored to:

  • Provide better customer support
  • Maintain service records and order history
  • Improve our products and services based on feedback

These messages remain confidential and are never shared without your consent.

🛠️ Policy Updates

We may update this Privacy Policy to reflect:

  • Legal or regulatory requirements
  • Platform or technology changes
  • Service enhancements or new features

📌 The latest version will always be available at: evermomskincare.com/privacy-policy

Notification of changes: For significant changes, we will notify you via email or prominent website notice.

📧 Marketing Communications

With your consent, we may send you:

  • New product launches and special offers
  • Pregnancy and postpartum skincare tips
  • Exclusive discounts for subscribers
  • Educational content about ingredients and skincare routines

You can opt out at any time by:

  • Clicking "unsubscribe" in any marketing email
  • Contacting support@evermomskincare.com
  • Updating your preferences in your account settings

💬 Contact Us

If you have any questions or concerns about privacy, or wish to exercise your data rights, please contact us:

Email: support@evermomskincare.com
Response Time: Within 1-2 business days

We're committed to making your EverMom Skincare experience secure, transparent, and reassuring—just like the care you give yourself and your family.